Privacy Policy

1. Executive Commitment to Data Privacy

SAS T-T Electric ("T-T Electric", "we", "our", "us") is dedicated to protecting the personal and corporate data of our international buyers, OEMs, distributors, and business partners. With over 120 years of engineering excellence in industrial DC motors, AC motors, and drive technology, operational integrity and data security remain central to our global business practices.

This Privacy Policy outlines how we collect, process, store, and safeguard technical and personal information gathered across our digital platforms and communication channels in compliance with the European General Data Protection Regulation (GDPR - Regulation EU 2016/679) and French Data Protection legislation.

2. Data Controller Information

The entity responsible for processing data across T-T Electric global operations is identified as the Data Controller:

3. Categories of Information Collected

In the context of industrial procurement, engineering consultations, serial number tracking, and equipment maintenance, we collect professional data necessary to deliver tailored solutions. This includes:

• Corporate Contact Details: Full name, professional title, corporate email address, business telephone/fax numbers, company name, and geographic location.
• Technical & Project Specifications: Inquiries regarding motor power ratings, custom frame dimensions, motor serial number verifications, and drive control specifications.
• Digital Usage Metrics: IP address, device specs, browser type, referring URLs, and website interactions collected automatically to maintain system security and optimize web delivery.

4. Purpose and Legal Grounds for Data Processing

We process data exclusively for legitimate commercial, legal, and operational purposes under GDPR Article 6 standards:

A. Contractual Obligations & Engineering Support

Processing is required to fulfill commercial sales contracts, process custom quotation requests, verify equipment history via serial tracking systems, and deliver global technical support services.

B. Legitimate Business Interests

To improve user experience on our industrial portals, optimize website security against cyber threats, provide B2B technical updates, and maintain high engineering quality assurance standards.

C. Legal & Regulatory Compliance

To fulfill statutory corporate record-keeping, tax mandates, customs documentation, and international export control regulations under European and international law.

5. Information Sharing & Subprocessing Confidentiality

T-T Electric enforces strict confidentiality. We do not sell, rent, or trade enterprise data to third parties. Data access is strictly limited to authorized personnel and trusted technical infrastructure processors operating under binding non-disclosure agreements (NDAs) and Data Processing Agreements (DPAs).

In legal or regulatory disputes, information may only be disclosed to statutory authorities or official regulatory bodies upon valid legal mandate.

6. Data Security Controls & Storage Duration

We maintain comprehensive physical, electronic, and administrative technical safeguards to protect corporate data against loss, unauthorized access, alteration, or disclosure. All digital transactions are protected using industry-standard SSL/TLS encryption.

Personal and corporate inquiry data is retained securely for a maximum period of 36 months following the last commercial or technical interaction, after which records are anonymized or permanently erased in accordance with corporate data disposal protocols.

7. Digital Cookies Policy

Our web platform utilizes standard session cookies, essential functional cookies, and privacy-compliant analytics tools to guarantee optimal browsing performance and system security. Users retain full control over cookie preferences via their browser configuration settings. Non-essential tracking cookies automatically expire after 13 months.

8. Statutory Data Protection Rights Under GDPR

Under European privacy laws, global partners and individual users possess enforceable statutory rights regarding their personal data:

• Right to Access: Request confirmation and clear copies of data held by T-T Electric.
• Right to Rectification: Require prompt correction of inaccurate or incomplete commercial profiles.
• Right to Erasure: Request permanent deletion of data where processing grounds no longer apply.
• Right to Restriction: Limit data processing during technical verification procedures.
• Right to Data Portability: Receive corporate data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate business interests or direct technical updates.
• Right to Lodge a Complaint: File a formal query with the competent supervisory authority (CNIL - Commission Nationale de l'Informatique et des Libertés, France).